As a service industry company, you know customer service is something to set you apart from the competition. However, being available for every customer’s call is super challenging. This is where we come in – Here’s how a live answering service for Service Industry Businesses can help with productivity, profitability, and much more.
In 2020, customer service will be the key differentiator for businesses, and that includes price and product (Walker Info). First impressions are a HUGE part of successful customer service, and let me tell ya, reaching a voicemail does not make me feel all warm and fuzzy inside. It kind of makes me want to hang up and call the next person on the list. Hiring a live answering service for your business can ensure every call is answered by a friendly, professional HUMAN who will make sure their caller feels like they are being taken care of and heard.
Get the job done
Whether you’re at a job site or sitting face to face with a client, the smallest of interruptions can add up to a great deal of wasted time and money. Don’t let phone calls be one of them! With a live answering service, you no longer need to worry about trying to answer every single call. You simply forward the lines when you’re busy, and focus on accomplishing MORE.
Gain peace of mind, and more bills in your wallet
The best part about a live answering service is knowing your clients will never reach a voicemail; no more losing potential business. Plus, hiring an answering service for your service industry business is a FRACTION of the cost of hiring someone in-house to handle calls. What are you waiting for?
It’s a no-brainer. I would say “invest” in your customer service and business, but that sounds like a costly venture and bringing on an answering service for your calls is just not expensive! Rise above the competition and build your reputation. Hire an Answering Service today.