You Need Professional Virtual Receptionists On Your Side!
We love people who are passionate about walking dogs and taking great care of them. It’s an incredible feeling to have your own dog walking business where you get to show off your love and passion for dogs each day. However, there are times where running a dog walking company can become stressful. Each potential client who contacts you becomes crucial to make a lasting first impression upon. If anything goes wrong during these calls, your dog walking business takes an enormous hit. We don’t want any of that happening to you, which is why our virtual receptionist professionals care genuinely about giving you the tools to succeed in your industry.
In a niche where every customer experience counts, having our team handle incoming calls for you is what will immensely separate your business from all the rest. When you sign up with OmniCall, you get far more than a virtual receptionist service. You’re gaining a powerful advantage you can use to get new clients faster and keep the ones you already have for much longer too! See why OmniCall is your best option for affordable answering services in your area! We promise you will save a boatload when you switch to our services as opposed to trying to hire a team in-house!
Challenges of Running a Dog Walking Company
Running a successful dog walking company will take lots of effort and willpower to stay the course. Many business owners give up too quickly because running a dog walking company is far different than casually taking on a small number of clients here and there. To succeed in the dog walking business, you have to overcome the following obstacles:
There are going to be some extremely fickle clients who may not like what they see at first glance. Holding onto these clients and finding new ones poses a significant problem for many starting dog walking businesses. The pressure of losing a few clients can be so great to where huge chunks of revenue and business are lost entirely.
Not Standing Out
One of the reasons dog walking businesses run into difficulties is finding ways to stand out from the crowd. There are differences between dog walking companies and pet sitting companies, but clients have a harder time separating the two. Moreover, some dog walking businesses also fail to emphasize their unique properties, failing to resonate with the right audiences.
Working on Holidays
Some dog walkers make the mistake of not offering their services on holidays when often, that’s when business is at its all-time peak. For this reason, some dog walking businesses struggle to make ends meet during these times.
Finding the Right Client Fit
Some dog owners are going to be more challenging to work with than others and will expect too much. They are also the ones you’ll have the hardest time to retain, which is why having a unique virtual receptionist company working with you is much needed. Every client counts, even the pickiest. Excellent customer service can make all the difference!
Running a dog walking business isn’t always what it seems. Hard work will be required to realize your dreams, but with our assistance, you have one less thing to worry about: missing incoming calls.
What Happens When Calls Are Missed At Your Dog Walking Business?
Dozens of concerned dog owners are counting on you to provide the best possible service and care for their breeds. When they aren’t able to reach you in time, that causes much concern. Up to 80% of people who call businesses like yours never call back again! To make matters worse, 60% of them will never want to do business with your dog walking company. With these odds, it’s best to have a reliable team of virtual receptionists by your side who can answer these calls even during your most busy hours. You can have much more time to accept more clients without so much stress for them to worry about.
OmniCall’s Dog Walking Company Virtual Receptionist Answering Service Benefits
Get much more control than ever with regards to your incoming calls with OmniCall. OmniCall helps you do much more with your pet sitting business while offering numerous benefits. Our virtual receptionists are the absolute best when it comes to the following:
Treat Every Client with Respect and Understanding
We treat every client with understanding and respect regarding their situation. Our virtual receptionists have the skills and training to help clients feel reassured they’ll be speaking to someone qualified and well-equipped to help them soon.
Ask Important Questions
Our team of virtual receptionists will accepts calls made to your phone number. If you’re unavailable or it’s after business hours, then we’ll forward the calls to the appropriate place with your supervision.
Actively Reduce Hold Times
No pet owner likes to wait an excessive amount of time to get a hold of a real person. Your clients want to know about what time they can pick up their prescribed medication and in general, speak with someone who cares about them. With OmniCall, however, we’re here for you 24 hours a day, seven days a week, and let you know when someone needs urgent help and cut holding times for these clients.
Provide Greater Call Answering Flexibility
Since our representatives can perform under pressure, they can step in and manage your phones even during after-hours. Often, the afternoon is where you’ll encounter the highest call volume. Your practice shouldn’t be limited to accepting calls from patients only during business hours, and with our flexibility, your practice can stay on top of meeting their needs anytime.
How Does It All Work for Dog Walking Businesses?
Using our virtual receptionist services for dog walkers is easy! Our team of virtual receptionists can screen calls and give you the most critical information you need to prepare for a successful appointment. Other features of using OmniCall for your dog walking company include:
Accept more messages
A dog walking answering service allows your practice to accept more messages and therefore help more clients who need urgent care for their animals.
Schedule upcoming appointments and have more control and flexibility with our help!
Your clients won’t forget when to bring their dogs with our appointment reminders, meaning a more organized workflow for meeting their needs.
Emergency call dispatching
Our virtual receptionists are trained to handle emergency calls and deliver them to you. You create the rules, and our virtual receptionists follow them.