Mental Health Virtual Receptionist Services Allow You to Do More
People talk to psychologists for a variety of reasons. Some of them talk with psychologists because they’re feeling lonely and struggle with depression or social anxiety. Others have a condition severely impacting their physical health and need help to cope properly. As a clinical psychologist, you’re busy enough with all your responsibilities for these people.
You can’t grow an extra pair of hands or another head to keep up with all the missed calls at your practice. Neither is it always feasible to hire a whole in-house live call answering team. We think it’s a much better deal to let a professional virtual receptionist company provide the kindest, friendliest service to current and potential patients. At OmniCall, we have everything you need to do more to grow your psychological practice. Find out why using a virtual medical answering service like ours will make your professional life much smoother.
Types of Conditions Psychologists Treat
Clinical psychologists focus their efforts on treating patients with mental health problems. They don’t prescribe medications like psychiatrists do. Instead, they closely listen to each patient and the specific issue they’re overcoming. They also use the most updated version of the DSM (Diagnostic and Statistical Manual), published by the American Psychological Association (APA), to diagnose patients and create effective treatment plans. There are many types of mental conditions psychologists help patients with. Here are some of the most common:
Post-traumatic Stress Disorder
The Most Important Psychologist Characteristics
The most effective psychologists are the ones who listen to what their clients say. With such high-risk clients, they can’t afford to make mistakes on the job. Some of the characteristics needed to be a great psychologist include:
Good Listening Skills
Clear Communication with Context
Our Virtual Receptionist Team Understands You and Your Psychological Clinic
When our virtual receptionists talk to people on the phone, they’re also equipped with specific skills to help them feel more comfortable. Here’s everything they do when talking to one of your clients.
Respect and Understanding
Asking Important Questions
Flexibility in Answering Calls
Actively Reduce Hold Times
How Does It All Work?
It’s important that as a clinical psychologist and mental health professional, you’re informed about how our virtual receptionist answering services work.
We handle your phone lines for you when you’re away for a business meeting or because of after hours.
Your patients will call your number, and we provide customized answer phrases.
The calls are transferred to the right receptionist, and they can also follow up with the patient’s mental health professional if needed.
Other Benefits and Features We Provide
In addition to providing excellent customer service, our live call answering service comes with these awesome features to help you as a mental health professional: