Pharmacists

Live Receptionist Services for Pharmaceutical Companies

Experiencing high call volumes at your pharmaceutical company and don’t know who to trust? OmniCall Receptionist offers low-cost virtual answering services that can set you apart from your competition.

Virtual Receptionist Services for Pharmacists

In the face of higher call volumes, there’s a greater chance many of these calls will fall through the cracks. When this happens, your pharmaceutical company risks losing business to the competition. Missed calls lead to higher stress among pharmacists, affecting their ability to stay focused and productive. You need a qualified virtual receptionist company to help your company stay on top and retain more patients, doctors, and clients. OmniCall Receptionist offers low-cost virtual receptionist services with exceptional quality. Instead of spending a fortune hiring a whole in-house team, you can hire our team of professional virtual receptionists who will perform just as well, if not better. We’re here for your company 24/7. Clients will trust your company more when there’s a friendly virtual receptionist on the line offering positive representation.

Why Do Pharmacists Need OmniCall?

Pharmacists are under pressure all the time with the massive amount of responsibilities they fulfill regularly. Some of their duties are:

Answering patient questions regarding medicines and perscriptions

Offering advice to clients on how to best take their medicine

Checking each medication for safety and quality for every patient

Complying with local, state, and federal drug laws and regulations

There’s also a large aspect of the job involving regular communication with team members, clients, and doctors. Maintaining consistent communication with all parties involved helps paint your pharmaceutical company in a positive light. Often, pharmacists can grow busy and not always have the time to accept every phone call, causing administrative expenses to shoot up. With OmniCall, you’ll get a better way to manage the phone calls you receive at your pharmaceutical company. We provide professional virtual receptionist services to bolster your company’s professional reputation.

The Costs of Missed Phone Calls for Pharmaceutical Companies

Missing a phone call from doctors, patients, and others who do business with your company can cost your business a lot more than expected. Did you know that around 80% of callers who didn’t get an answer back from a business seldom call again? How about the fact that 60% of these callers proclaimed that they’d never do business with that company again? Answering calls from your clients promptly is one of the most important steps to maintaining a positive reputation. Our answering services for pharmacists eliminate this problem and help answer more phone calls on average.

Benefits of Using OmniCall’s Pharmaceutical Answering Services

With OmniCall, you have greater control over how phone calls made to your pharmaceutical company are forwarded and handled. No more missed incoming calls or the risk of your business reputation harmed when you trust our virtual receptionists to help you. With our services, our virtual receptionists will help:

Treat Every Client with Respect and Understanding

We treat every client with understanding and respect regarding their situation. Our virtual receptionists have the skills and training to help clients feel reassured they’ll be speaking to someone qualified and well-equipped to help them soon.

Ask Important Questions

We make sure our virtual receptionists answer calls promptly and ask clients for important information including name, phone number, medications prescribed, and doctor information. It’s important to get all this information down the first time for more efficient, confidential record keeping.

Actively Reduce Hold Times

No one likes to wait an excessive amount of time just to get a hold of a real person. Your clients want to know about what time they can pick up their prescribed medication and in general, speak with someone who cares about them. With OmniCall, however, we’re here for you 24 hours a day, seven days a week, and let you know when someone needs urgent help and cut holding times for these clients.

Provide Greater Call Answering Flexibility

Since our representatives can perform under pressure, they can step in and manage your phones even during after-hours. Often, the afternoon is where you’ll encounter the highest call volume. Your practice shouldn’t be limited to accepting calls from patients only during business hours, and with our flexibility, your practice can stay on top of meeting their needs anytime.

How Does It All Work?

Using our virtual receptionist services for veterinarians is easy! Our team of virtual receptionists can screen calls and capture important information to forward to the right veterinarian on staff. Other features of using OmniCall for your pharmaceutical company include:

Appointment scheduling

Schedule upcoming appointments and have more control and flexibility with our help!

Accept more messages

A pharmaceutical answering service allows your practice to accept more messages and therefore help more clients who need urgent care for their animals.

Appointment reminders

Your clients won’t forget when to bring their pets with our appointment reminders, meaning a more organized workflow for meeting their needs.

Emergency call dispatching

Our virtual receptionists are trained to handle emergency calls and deliver them to you. You create the rules, and our virtual receptionists follow them.

Exceptional Virtual Pharmaceutical Call Answering at Low Prices

Our virtual receptionist plans for pharmacists cost as little as $155 a month. With every plan, our virtual receptionists will provide high-class customer service. If you’re not satisfied for any reason within 30 days, we’ll give your money back no questions asked. Thanks for choosing OmniCall Receptionist!
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