Virtual Receptionist Services for Biotechnology Companies
Biotechnology is a competitive scientific field, and you need all the time you can get to focus on developing game-changing products. Too many missed calls from your partners and potential clients add more stress and worry and distract from performing at your best. That’s why OmniCall Receptionist and our team of virtual receptionists are interested in helping you succeed. With many years of experience supporting businesses like yours, you can feel confident that you’re getting exceptional service and quality. Compared to hiring an in-house team of receptionists to manage phone calls, OmniCall can provide better levels of service at a fraction of the cost, and we’re also here 24 hours a day, 7 days a week!
Downsides to Working in the Biotech Industry
While working in biotechnology has many advantages and opportunities, there are also some downsides which add to the stress many professionals face. Some of the disadvantages include:
- Having to deal with a growing amount of bureaucracy
- Constant travel across the country to go to meetings and presentations
- Anything can go amiss keeping up with extensive rules & regulations
- Deadlines at biotech firms are incredibly tight
In context, lots of missed incoming calls will make productivity come to a crawl for biotech firms. Lots of time will be wasted, putting more strain on your already stressed staff. Don’t let any of this happen to you! By outsourcing your firm’s phone answering to our team, the reputation of your biotech company will be preserved, and you won’t have ever to miss another phone call again.
What Happens When Phone Calls are Missed at Biotech Firms?
Missing phone calls at biotech firms is a huge deal. For many businesses, up to 80% of customers who call but don’t receive an answer don’t leave a return call. 60% of these same customers are most likely to never call your company again for service. It’s shocking how damaging missing incoming calls can be for the reputation of your biotech firm, but our live call answering services will eliminate these problems and keep your employees happier too while they work to meet deadlines and get things done.
Benefits of Using OmniCall’s Biotech Company Answering Services
With OmniCall, you have greater control over how phone calls made to your biotech company are forwarded and handled. No more missed incoming calls or the risk of your business reputation harmed when you trust our virtual receptionists to help you. With our services, our virtual receptionists will help:
Treat Every Client with Respect and Understanding
Ask Important Questions
Actively Reduce Hold Times
Provide Greater Call Answering Flexibility
How Does It All Work?
Using our virtual receptionist services for biotechnology companies is easy! Our team of virtual receptionists can screen calls and capture vital information to forward to the right company department. Other features of using OmniCall for your biotechnology company include: