Legal Live Call Answering Made Easy
No matter how large or small your legal practice- if you’re a lawyer, you know that your time equals money. And in your busy industry, every single second counts. That’s why at Omnicall, we’re here to help professionals, business owners, and anyone else with a growing customer base with excellent service and personalized live answering, so you’re not left in the dark when the calls come in.
Every successful attorney knows that phone calls are still the #1 method in new client acquisition. When your entire day is not spent in court, you’re meeting with clients and taking witness depositions, leaving you little-to-no time to answer or return phone calls. 72% of your potential clients will contact you by phone – and 87% of those calls will end with your services on retainer.
- Potential Clients 72%
- Clients Retained after Call 87%
Answering Service for Lawyers
Technology is a wonderful thing, but we all know that it isn’t always 100% reliable. Missed calls and unheard voice messages can be critically and permanently damaging to your career.
Voice mailboxes can only hold so many messages
VOICEMAILSVoicemails magically disappear or get erased
CALLER IDCaller-Id doesn’t catch caller information or displays incorrect information
Why OmniCall Receptionist?
Our live call answering service guarantees every call is answered. Your clients will never be forced to navigate the firm’s directory by touchtone, and you won’t lose potential clients to missed calls.
Watch your practice thrive, and your client-base grow when you choose OmniCall to field your high-priority incoming calls.
Our expertly trained, professional receptionists will lighten your legal load by taking the full weight of your incoming call volume – And all calls will be treated as confidential.
OUR LEGAL ANSWERING SERVICES INCLUDE:
Now, you can discover versatility in an otherwise rigid system with our live call answering service for lawyers.
We answer all calls
24/7 Live Call Answering
Access to Professional Receptionists
Live Interaction with Clients
Provide Attorney/Firm Information
Custom Call Screening
Efficient Message Routing
Emergency Message Handling
Legal Business Types We Cover
At OmniCall, we provide virtual receptionist services for a variety of legal business types. Some of the types include the following:
Personal Injury Lawyer
Intellectual Property Lawyer
Family Practice Attorney
Civil Litigation Lawyer
How Can a Virtual Attorney Answering Service Help?
A competent answering service for attorneys can take a load off your shoulders once you realize how much value it can provide. There are many other additional benefits you can gain once you sign up for OmniCall. Here are just some of the many great benefits we provide all our customers regardless of what profession you are in:
excellent service at affordable costs
We always go the extra mile to provide top-notch service to clients seeking your legal services. That means no sick days or vacations. We are serious about being there for you 24 hours a day, 7 days a week, so you have all the time in the world to grow your law firm.
keen attention to detail
With our lawyer answering service, you also get detailed records of each call. Each message and voicemail are kept on file automatically so you can keep track of how much revenue these calls generate. Accurate billing will only help to prevent your firm from hemorrhaging money.
flexible attorney answering services
Since our representatives can perform under pressure, they can step in and handle afternoon calls for you. The afternoon is often where you’ll encounter the highest call volume, and this can be a significant strain even if there are people at your law firm who can take the calls and cases.
Kill the language barriers
We have a special team of multilingual receptionists who can handle talking about cases in Spanish as well as English. While not an occurrence at every firm, we take special consideration in having you covered just in case. Great client feedback no matter which language they speak is essential.
Top Notch professionalism every time
Your clients don’t have to deal with unhelpful customer service representatives when they call us. No more frustrating pre-recorded answering machines leaving customers frazzled. They deserve much better, and our virtual receptionists answer every single phone call live.
get real information that mattersWe take pride in our receptionists to be able to handle informing your clients about the legal services you provide. Many lawyer answering services fail to capitalize on the human aspect of your customers. The receptionists take special care to attend to their needs and learn as much as possible about their case.
How Does It Work?
just to give you a deeper understanding of how you can utilize our attorney answering services, here’s a basic overview of the process:
We handle your phone lines for you when you’re away on a business meeting or after hours.
Your clients will call your number and we provide customized answer phrases.
The calls are transferred to the right receptionist and they can take over from there.
Are you ready to take us out for a test drive? You can give us a try before you make any purchases. We want you to feel confident you can trust us to handle client calls and that we’re the real deal. No snake oil, no gimmicks. That’s the Omnicall way.