OmniCall Virtual Receptionist Services
OmniCall is your team of friendly, professional receptionists expertly handling your business’ calls, 24
hours a day, 7 days a week. We act the same as your in-house receptionist, but for a fraction of the
cost. Your clients will enjoy our stellar customer service, and your staff will appreciate the extra time given to do business instead of answering phone calls.
HOW IT WORKS!
Forward Your Phones
Simply forward your lines to us when you’re busy, away from the office, or after hours.
Clients Call Your Business
We answer each call with your personalized answer phrase.
We Transfer the Call
We then send the caller to the appropriate receptionist or take a detailed message.
AFTER HOURS & BUSY TIMES
AUTOMATED SERVICE REPLACEMENT
Let us replace your automated service or phone tree with our live call answering service. We’re here to answer your calls 24 hours a day, 7 days a week, and every holiday. 82% of callers hang up if they don’t reach a live person. Never miss another call with OmniCall.
MOBILE FORWARDING FEATURE
Do you use your cell phone for work calls? With call forward technology, you’ll never have to worry about your callers reaching a voicemail. After 3 rings, the call will roll over to one of our receptionists who will answer the call live and take a message for you.
We encourage you to take advantage of our free, all-inclusive features to maximize efficiency and keep within your budget.
Live call answering also means live call connecting! Our virtual receptionists can connect you with your callers live, no matter your location.
Texting & Emailing
Eliminate the hassle by having your messages texted or emailed to you. Messages are in an easy-toread format that allows you to return the call by simply tapping the number on your screen.
Our dashboard is loaded with tools to make monitoring your account simple and easy. You have total control of your account, from your on-call schedules, to your messages, to your company information.
Your OmniCall Receptionist will announce who is calling and ask if you would like to speak with them or have us take a message.
Solicitors and wrong numbers can be such a waste o f time. Provide us with the numbers you wish to block and we will program them in our system.
Our receptionists are available to answer for your business day and night. Your Client Relations Representative will be your go-to for any questions related to your account.
Every inbound and outbound call for your account will be recorded and accessible via our web dashboard or by calling our tollfree check-in line.
We provide a balanced method of billing that only charges for the time our receptionists are working for you. We bill on a monthly basis, not 28-Day Cycle that charges you for one extra bill per year.
If scheduling program is provided, we can schedule your appointments for no additional charge. (Program must be approved.) We can also provide our scheduling program for an additional fee.
We also offer a variety of features for a low monthly free. For more information, contact your client relations representative.
Additional Numbers for Advertising: Track your marketing with specific numbers of each ad
Voicemail Boxes: Set up Voicemail Boxes for each staff member as another option in your script
E-mail Services: Our receptionists can e-mail information packets via email to callers
Number Porting for 24/7 Services: Cancel current phone line and make the switch to 24/7 live call answering services!
Want More Information?
Our client relations representatives are ready to help