5 Things You Should Never, Ever Say to Your Clients

5 Things You Should Never, Ever Say to Your Clients

Customer service is an ever changing industry. There are more ways than ever to communicate with your customers, but with this freedom, comes more opportunity for mistakes. In customer service, how you say things can be just as important as what you are saying. Simply...
3 Ways Businesses Lose Customers

3 Ways Businesses Lose Customers

Regardless of how well your business is doing, you are also losing customers…but why? What drives these customers away from your business and into the arms of your competition? As a business owner, of course you want to gain and retain as many customers as...
How Our OmniCall Receptionists Diffuse Angry Callers

How Our OmniCall Receptionists Diffuse Angry Callers

There are a lot of common questions that we get from clients about how our receptionists will handle difficult situations during calls. What better way to answer these questions than to let our receptionists give you their own personal tips and tricks! The most common...
3 Things to Look for When Choosing a Receptionist Service

3 Things to Look for When Choosing a Receptionist Service

Why did you start your business? With any luck, it is because you found a passion and a love for what you do. However, owning a business can sometimes require that you do things that do not fall within your passions. This is where outsourcing your phones can be very...
Are Annoying Telemarketers Slowing You Down? Try Call Screening!

Are Annoying Telemarketers Slowing You Down? Try Call Screening!

Back to school means it’s time for parent teacher conferences, afternoon practices, and the end of summer relaxation, but this doesn’t have to be a battle between work and play! Bringing the mobility and freedom of summer into the fall months is not so easy to do with...
Subscribe To Our Newsletter

Subscribe To Our Newsletter

Join our mailing list to receive the latest news and updates from our team.

You have Successfully Subscribed!