OmniCall’s Virtual Receptionist Blog

3 Ways Businesses Lose Customers

Regardless of how well your business is doing, you are also losing customers...but why? What drives these customers away from your business and into the arms of your competition? As a business owner, of course you want to gain and retain as many customers as possible,...

How Our OmniCall Receptionists Diffuse Angry Callers

There are a lot of common questions that we get from clients about how our receptionists will handle difficult situations during calls. What better way to answer these questions than to let our receptionists give you their own personal tips and tricks! The most common...

3 Things to Look for When Choosing a Receptionist Service

Why did you start your business? With any luck, it is because you found a passion and a love for what you do. However, owning a business can sometimes require that you do things that do not fall within your passions. This is where outsourcing your phones can be very...

Are Annoying Telemarketers Slowing You Down? Try Call Screening!

Back to school means it’s time for parent teacher conferences, afternoon practices, and the end of summer relaxation, but this doesn’t have to be a battle between work and play! Bringing the mobility and freedom of summer into the fall months is not so easy to do with...

Summer is Here – With Lots of Potential Customers

It’s officially sweet, sweet summertime! For most, that means vacations, peaceful relaxation on those sunny days, and time with friends and family. However, if you’re in the service industry, Summer means it is GO TIME. Construction companies, real estate firms,...

Simple Phone Etiquette to Skyrocket Your Profit

Did you know the phone call will produce more than a trillion dollars in spending this year? If you think contact via phone call is irrelevant these days, I wouldn’t cut that cord just yet. Instead, spruce up your phone etiquette with these simple suggestions that our...

Perks of Having Your Receptionist in the Cloud

For many companies, the introduction of the virtual cloud gave them mobility and freedom as they were able to access their files at any time from anywhere. So, doesn’t it make just as much sense having a virtual receptionist to handle your business calls? There are...

Your law firm is missing calls…And we can help.

“But I don’t get calls after-hours.” If we’ve heard it once, we’ve heard it a billion times - The truth is, you DO. However, you can’t stay locked up in your office at all hours of the night; you don’t want to be tied to your cell phone 24/7. You need those calls...

Small Business Marketing Tips

Staying current and up to date with your marketing can be difficult if you’re running a small business. Let’s be honest - it can be hard to do marketing at all! The good news is, contrary to popular beliefs, marketing is very affordable no matter your budget. Here are...

Call Handling Tips | How to Flawlessly Answer Common Questions

In the business world, the way you answer your calls can set the tone for your entire first impression and customer experience. Lucky for you, our OmniCall Receptionists are pros at customer service; they do have plenty of practice! Through our 28+ years of call...

OmniCall’s 2nd Year of “Women Serving Women”

OmniCall’s 2nd Year of “Women Serving Women” Year two of providing school supplies for the local Women’s Shelter   Friday, July 27th, 2018, a few staff members and Receptionists of OmniCall delivered over 20 bookbags overflowing with school supplies for the...

Here’s Why Humans Will Always Win over IVR

What’s IVR? Interactive Voice Response, also known as an automated voice system. It’s a technology that allows a computer to talk to a caller. Several businesses have turned to IVR for their call-handling however, is this really as effective as people think? If you’re...

First Month of Service FREE | OmniCall Receptionists

If you've been hesitant to try our OmniCall Receptionist Services, now would be a great time to give us a go. Our Independence Day Sale offers your first month of service absolutely free! OmniCall Virtual Receptionists | Independence Day Sale 2018 To learn more or to...

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