Call Forwarding | “How To” Video Blog

Have you ever wondered what goes on behind the scenes that makes our OmniCall Service possible? It’s much more simple than you might think; it’s called Call Forwarding Technology.   Call Forwarding gives you the ability to route your calls directly to us so that...

Who’s Answering the Calls For Your Pet Sitting Company?

It takes a special breed (no pun intended) to run a Pet Sitting Company. Between crazy hours, countless dog walks, and undivided attention to your fuzzy clientele, who has time to answer the phone? We do! And our super friendly, professional receptionists are trained...

How to Be Better Than Your Competition

Businesses are popping up all over the place every single day; there’s definitely a movement going on and it’s tough to stay current. Let’s take a look at how the use of technology and the internet can give you an advantage over the competition.   Embrace the...

How Can OmniCall Benefit Pet Grooming Businesses?

Why would a Pet Grooming business need a live Receptionist Service? We can think of several reasons! For one, if you’re in the Pet Grooming business, how do you answer a call when you’ve got your hands full scrubbing down a prissy pooch? You CAN keep from missing that...

You’re a Personal Injury Attorney and You Don’t Have This?

Your clients or potential clients reach out to you because they are in pain, whether that be emotionally or physically. How upsetting is it for them to call and reach your voicemail or worse, a phone tree of endless prompts ending in a voicemail? If you’re a Personal...

3 Key Reasons HVAC Owners Need OmniCall Live Receptionists

If you work in the HVAC Industry, you probably answer your business calls yourself to avoid hiring full time staff. But what happens when you’re on the job? Speaking with a client? After-hours? We may have the solution. Check out these key reasons you should look into...

Should You Be Outsourcing Your Phone Calls?

Outsourcing certain aspects of your business such as marketing, accounting, or technology is fairly common. However, most business owners rarely consider outsourcing their phone calls but doing so could greatly benefit your company, and here’s how. When was the last...

Toll-Free Number | Does Your Business Need One?

How do your current and potential clients get ahold of you these days? By cell phone? Local number? Switching to or adding a toll-free number may be a great move for your business. If you’re still undecided, we’ve listed out a few pros and cons below. The Pros of a...

Client Relations | 3 Tips When Checking In – Video Blog

Having a solid Client Relations Department for your business is essential for not only a professional image but to keep your clients happy and satisfied. Our Director of Client Relations, Karen, does a fantastic job leading her team and has 3 important tips when...

4 Simple Ways to Develop a Creative Work Environment

Some may think of creativity as something that just comes natural. This may be true, but until you present a creative work environment, how will you ever know if your employees are capable of such innovative thinking? Here are 4 ways to get their creative juices...

3 Free Ways to Show Your Customers You Care

There are so many meaningful ways of connecting with our clients that we sometimes forget. We take for granted several gestures that are free and easy to do, but can make a powerful statement of appreciation to our customers.   1. Handwritten Cards. If you’ve...

No One Wants to Leave You Voicemails; Here’s How to Fix It.

It’s time to face the music: Voicemails just aren’t cutting it anymore. Millennials won’t even take the time to listen to their voicemails, much rather leave a message if they reach one. According to research, 80% of callers will hang up if they do not reach a live...

How OmniCall Receptionist Service Works_Video Blog

Who better to ask exactly how our OmniCall Receptionist Service works than our very own Vice President of Operations. In the video blog below, Adam breaks down what exactly a Virtual Receptionist Service does, how it works technically, and how it can benefit...

OmniCall’s Chinese New Year | The Year of the Snake

As one of our company morale events, we’re celebrating the Chinese New Year with activities that relate to both the fortune of 2017 and Customer Service Touch Points. Here are some interesting facts about OmniCall’s 1989 Year of the Snake and how they relate to our...

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