There was a time when being available during regular businesses hours and kind customer service was all it took to keep your customers happy. No matter what line of work you’re in, you need to be available when your customers need you, no matter the time of day. Que after-hours phone support! Here are some ways it can drastically benefit your business.
No More Missed Calls
With the help of a 24/7 Receptionist Service such as OmniCall, you’re able to find peace knowing every single call will be answered. Whether it’s 5:03pm and you just left the office, or it’s 2 o’clock in the morning, each call will be handled by a live, friendly receptionist.
Gain New Clientele
Customer service is more important than ever before. With so many services turning to automation, the simple interaction with a real human being is a game changer. Plus, if you’re no longer missing calls, you’re no longer missing potential customers.
Take Back Your Time
You have a life – take it back with after-hours phone support. You’ll no longer need to be glued to your cell phone; With OmniCall, your contacting options are endless. We can send you a text message so you can respond at your convenience, or send a daily email summary every morning at 7am. Either way, you stay in the know and again – you will never miss another call.
No matter the kind of company you own, after-hours phone support can make or break your customer service. Allow us to take some stress off of you in 2018 and ensure your callers are attended to all day, everyday.
Thinking of hiring for after-hours phone support? Give us a try! You won’t be disappointed.