Robots Versus Humans: Which is best for your business?

Robots Versus Humans: Which is best for your business?

Our receptionists service a variety of companies in several different ways.  One of the more common is replacing automated services, or as we like to call them – Robots.  People are sick of talking to robots!  Did you know 82% of callers hang up the phone if they...
A 3-Step Guide to Outstanding Customer Service

A 3-Step Guide to Outstanding Customer Service

Guiding a caller through a phone conversation is a special type of skill. It’s one we teach our virtual receptionists in basic training and it’s a great addition for your resume of outstanding customer service.  Follow this 3-step guide and you’ll be handling your...
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