OmniCall Receptionists Answer 100% of Calls

OmniCall Receptionists Answer 100% of Calls

Be honest: When’s the last time you left a voicemail? If you can’t remember, don’t worry; you’re not alone. In fact, 82% of customers will hang up the phone if they do not reach a live person. Holy cow! That’s quite a few missed opportunities for your business....
5 Telephone Tips for Top Customer Service

5 Telephone Tips for Top Customer Service

What does your caller experience when he/she calls your business? Is it a delightful experience, or does it send them running to your competition? These 5 tips should help make a great first impression and keep those calls ringing in! Keep the Rings Low: How many...
Negative Reviews: 3 Mistakes to Avoid When Responding

Negative Reviews: 3 Mistakes to Avoid When Responding

With easy access to world-wide platforms such as Yelp, Facebook, and Twitter, your consumers can quickly become loud-mouth critics. It hurts to read bad reviews about your business, but the tactics you take to respond to these discouraging posts can hurt your business...
5 Phrases that Leave a Bad Taste

5 Phrases that Leave a Bad Taste

As a business owner, you work hard to create personal connections with your customers to ensure they keep coming back to you time and time again. Avoid ruining this love fest by replacing these simple yet negative phrases with more positive twists to keep your clients...
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