A large component of working as an attorney or other type of legal professional is maintaining contact with your clients. Many law firms fail to pass the bar on the matter of promptly picking up the phone in a timely manner. Worse, many law firms fail to return these calls after several days or more. It’s true! This is what happens when you don’t have a great lawyer answering service to back you up.
According to the ABA Journal, law firms typically only leave return phone calls to clients three or more days after the first call 40 percent of the time. We understand how busy you might be as an attorney or lawyer, but you are missing out on a large chunk of your market with these delays in promptly returning these calls. It could mean lots of lost revenue or worse, a potential violation of the American Bar Association’s guidelines.
You need to constantly inform your clients of any changes and other news which may stem from handling their case. If you don’t have enough time to do this yourself, then you need to count on a reliable answering service for lawyers. That’s where the lovely receptionists at OmniCall come in with our renowned lawyer answering service. We are a virtual receptionist company handling live call answering for paralegals, attorneys, lawyers and other law professionals.
We do a lot of work behind the scenes to make sure we return these calls in a timely fashion. No more worrying about missing the next phone call from your client and hesitating to return a call back to them right away. It’s not your fault much of the time when this occurs. We understand you have many duties to attend to as part of your job, and let’s face it, life is too short to have all this unneeded stress. You could be channeling your passion into running a successful law firm instead.
A More Affordable Lawyer Answering Service
Here at OmniCall, we make sure we provide maximum value for all our clients, especially for law firms & law firm employees when we provide lawyer answering services. When it comes to returning calls, we also exceed in providing the best customer service possible by putting thought into each message we leave for your client. When you’re out of the office for example, we may say something like, “Tom is out of the office right now, but we wanted to inform you that he is working on your case.”
That was just one small example of what we might leave as a return call message to one of your law firm clients as part of our lawyer answering service package, but we try to make the client feel as comfortable as possible and making them feel like you never left the office to begin with.
Professionalism is what we pride ourselves in the most, but we also like to provide it at an affordable price while keeping up with the pace of new technologies. We even provide a cool mobile forwarding feature which after three rings from an initial caller, we will personally transfer the call to one of our receptionists who answers the call live just for you. How sweet is that?
You will never have insane delays with your return calls again with OmniCall. You can rely on us to provide top-notch customer service for your law firm or your money back guaranteed. Feel free to contact us for more information about our answering services for lawyers.