“But I don’t get calls after-hours.” If we’ve heard it once, we’ve heard it a billion times – The truth is, you DO. However, you can’t stay locked up in your office at all hours of the night; you don’t want to be tied to your cell phone 24/7. You need those calls answered to handle questions, intake calls, and appointment scheduling…so what’s the solution? A Virtual Receptionist Service for your law firm, and here are a few reasons why.
You’re missing calls after-hours
I know what you’re thinking, why in the world would someone call an attorney at 3am? We’re not sure why but we know they do. And according to Forbes, 72% of callers will hang up if they reach a voicemail. People demand instant gratification; this means you need a live answer, no matter what time someone calls your firm.
First impressions matter
Being available 24/7 is crucial to building a successful reputation. The first impression of your law firm is most often over the phone and having a live virtual receptionist service ready to handle that call is a game-changer. Not to mention you’ll literally never miss another call, whether you’re in court, out to lunch, or even celebrating the holidays at home with the family.
It saves you time and money
Customer service adds a great deal of value to your law firm and gives you a real competitive edge. Answering the phones can take up much needed time throughout your day, so why not take advantage of everything a virtual receptionist service has to offer? Not only is it a fraction of the cost of hiring someone in-house, but virtual receptionists act just as if they are sitting in the office with you. They answer client questions, perform intake calls, provide information about your law firm, schedule your appointments. Your callers will never know the difference.
Why choose OmniCall as your law firm’s Virtual Receptionist Service?
We may be a bit biased, but our OmniCall virtual receptionists are known for their exceptional customer service. And, like you, we had a client skeptical about his after-hour calls. Within the first two weeks of forwarding his lines to us, we answered two calls in the middle of the night that ended up raking in over $40,000 of revenue for his firm. Take it from him, “Attorneys simply can’t afford to do business without OmniCall.”
Why not give us a try with our 30-Day Money Back Guarantee? We promise, you won’t regret it. Contact us today for more information about our receptionist services for your law firm.