Medical Answering Services for Pediatricians
Sometimes it isn’t always possible to take incoming calls to your pediatric clinic, especially after business hours. Parents and patients who need you the most and whoever they connect with represents the face of your practice. Let OmniCall Receptionist provide compassionate medical answering services for your pediatric clinic.
Live Receptionist Answering Services to Help You Make an Impact
Pediatricians look after sick and needy children every day and have to communicate to them in a way that won’t make them more stressed out. It takes a kind and empathetic human being to properly provide comfort to these children as well as their parents.
At OmniCall, we are here to help pediatric professionals such as yourself with making sure you never miss another incoming call again. You have a lot of essential responsibilities as a pediatrician, having to provide mental, emotional, and physical care for children, teenagers, and infants. Worrying about missing calls from patients who need your help the most shouldn’t enter your mind once you discover how beneficial using a virtual medical answering service can be for your pediatric practice.
Different Types of Pediatricians We Can Help
Pediatricians go through three years of specific fellowship training to then practice in various specialty areas, on top of having to undergo residency training. There are five major specialties of pediatrician, and as long as they run a clinic that accepts phone calls, OmniCall’s team of virtual receptionists will be able to help.
These are pediatric specialists who take care of children in the most critical condition. The children are usually residing in the intensive care unit and may be close to death because of serious injuries, accidents, or ailments. Any one of the following is used to treat these patients:
· Using catheters for heart and blood vessels
· Respirators for children with serious lung diseases like pneumonia
· Giving patients medication in the Pediatric Intensive Care Unit (PICU)
· Close monitoring of patients with severe brain injuries
Pediatric cardiologists specialize in giving treatment to children with cardiovascular problems. They watch the fetus closely for any potential heart problems and then evaluate the condition. Also, they may either work at a hospital or the office.
Children who have digestive problems and other disorders of the stomach will see a pediatric gastroenterologist for treatment. They perform endoscopies to detect problems and then create plans to improve the nutrition of their patients. They are also certified by the American Board of Pediatrics, specifically in Pediatric Gastroenterology.
Pediatric neurologists focus on treating children with brain conditions and diseases including autism, epilepsy, insomnia, multiple sclerosis, and other neurological conditions.
Pediatric Emergency Medicine Specialists
Pediatric emergency medicine specialists primarily work the hospital’s emergency room and provide treatment for children who have sustained injuries from car accidents, accidental poisonings, and falls
It’s too easy to give the wrong impression to patients when you’re not able to answer them back right away. At OmniCall Receptionist, we want you to succeed in helping as many children as possible with their medical conditions. However, we also don’t want you to leave your current patients in the dark after business hours or lose potential opportunities to help new patients. Every patient matters, especially if you care about keeping your pediatric clinic afloat for the long-term. If any of the above sounds like you and you already run your own practice, we’d love to speak to you about our virtual receptionist services today!
Why Use OmniCall for Your Pediatric Practice?
All the most important, high-priority calls will be answered promptly by our kind, courteous team of virtual receptionists. You’ll stop missing lots of missed calls and see your pediatric clinic grow too! Each call will also be treated confidentially, so your patients can rest easy knowing their most personal information is in the right hands. It’s important that as a pediatrician, you’re informed about how our virtual receptionist answering services work
We handle your phone lines for you when you’re away for a business meeting or because of after hours.
Your patients will call your number, and we provide customized answer phrases.
The calls are transferred to the right receptionist, and they can also follow up with the patient’s dentist if needed.
What Do Our Services Come With?
OmniCall’s live call answering services for pediatrician comes with a lot of helpful features that will make your life easier.
24/7 Live Call Answering
Live Interaction with Patients
Electronic Record Integration
Provide Pediatric Information
Efficient Message Routing
Emergency Message Handling
How Does This All Help Your Pediatric Clinic?
You have one of the most important jobs as a pediatrician looking after teenagers, children, and babies for all sorts of medical conditions. It would be a shame to leave these people on the line because you were busy looking after your clinic during business hours. Here are all the amazing features our virtual medical answering service comes with.
Flexibility in Answering Incoming Calls
Since our representatives can perform under pressure, they can step in and handle afternoon calls for you. Often, the afternoon is where you’ll encounter the highest call volume, and this can be a significant strain on your team of pediatricians.
Treating Every Child and Parent with Care
We don’t use any automated gimmicks here at OmniCall. It’s the personal touch our live call answering specialists give to every incoming caller that makes the biggest difference. Parents of your pediatric patients won’t get frustrated because they know they’re talking to real people, and not pre-recorded answering machines.
We have a special team of multilingual receptionists who can speak to patients in Spanish if they need help. You don’t want your pediatric patients waiting a long time because there’s no one available who can speak their native language.
Asking Important Questions
We make sure our virtual receptionists answer calls promptly and ask patients for their date of birth, contacts, current pediatrician, and a summary of their current condition. It’s important to get all this information down the first time for more efficient record keeping.