Excellent Virtual Receptionist Services from OmniCall Receptionist
Insurance claims adjusters have a handful when it comes to helping clients. They are often working long hours on weekdays and weekends assessing the risks and losses of claims. Maintaining regular contact with clients is a large aspect of the job where empathy, compassion, and understanding are needed to keep them reassured that they are doing business with people who care most about solving their problems. Acquiring new clients comes with a very high cost, and any missed incoming calls mean thousands of dollars in lost opportunities. What should an insurance claims adjuster like yourself do if they want higher customer retention rates and more business in the long run? OmniCall has a powerful solution that makes the job of the claims adjuster much easier. Our virtual receptionist services cut down on the number of times phone calls from your clients go to the answering machine. With our help, you can now have a team of professional receptionists without having to pay enormous amounts of money to hire and train a full in-house staff for answering and forwarding client phone calls. Here’s how our virtual receptionist services will change the way you do business.
Challenges Insurance Claims Adjusters Face
Working as an insurance claim adjuster requires lots of patience, skill, and a willingness to go the extra mile to keep clients satisfied. The first thing insurance claims adjusters do when they come into the office each morning is go through a large list of insurance claims assigned by a hotline. You’re essentially a one-stop-shop for the customer whenever they need to get a quote on their home, automobile, or other kinds of properties. Some of the biggest challenges faced by insurance claims adjusters in the industry include:
Constant Phone Calls
Difficult Insurance Claims
One Size Doesn’t Fit All
Why are Phone Calls So Important for Insurance Claims Adjusters?
We give you the best chances of providing great service for all your clients. With our trained virtual receptionists, missed incoming calls will be a thing of the past. To understand the impact our services can have on your productivity as an insurance claims adjuster, you should consider the following:
53% of customers get angry when they aren’t able to speak to the right person
40% of prospective clients will look elsewhere for services if customer service is poor
86% of prospective clients will gladly pay more with the right customer service experience
65% of people have a preference in contacting a business by phone compared to filling out a form on a website
Leave a Better First Impression on Clients With Our Help!
To maximize your opportunity to keep more of your clients happy, our services will help you do more for less. We’re available 24/7, and our virtual receptionist services cost as low as $155 a month. With OmniCall, you’ll increase your advantages as an insurance claims adjuster and will have full confidence in us. We help insurance claims adjusters in several ways, including: